Effective: As of June 30, 2020

John Wiley & Sons, Inc. and its subsidiary and affiliate companies (collectively, “Wiley,” “we,” “us” or “our”) recognize the importance of protecting the personal information collected from users in the operation of its services and taking reasonable steps to maintain the security, integrity and privacy of any information in accordance with this Privacy Policy. By submitting your information to Wiley you consent to the practices described in this policy. If you are less than 18 years of age, then you must first seek the consent of your parent or guardian prior to submitting any personal information.

This Privacy Policy describes how Wiley collects and uses the personal information you provide to Wiley. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

How We Collect Information

Wiley may collect personal information about you in the following ways:

(1) directly from your verbal or written input (such as by consenting to receiving marketing emails or indirectly through third parties with whom we work closely (see below “Information We Receive From Other Sources”);

(2) automatically through Wiley’s website technologies including tracking online, such as by Web cookies (which are small text files created by websites that are stored on your computer), by smart devices, by combining data sets, by collecting data from a browser or device for use on a different computer or device, or by using algorithms to analyze a variety of data such as records of purchases, online behavioral data, or location data; or

(3) by closed-circuit television (if visiting our premises).

Information You Provide

The types of information that Wiley collects directly from you or through your use of our websites and services may include the following depending on how you interact with Wiley:

  • Contact details, such as your name, email address, postal address, username, and telephone number;
  • Internet Protocol (“IP”) addresses used to connect your computer to the Internet;
  • Educational and professional interests;
  • Tracking codes such as cookies;
  • Usernames and passwords;
  • Payment information, such as a credit or debit card number;
  • Comments, feedback, posts and other content you provide to Wiley (including through a Wiley website);
  • Communication preferences;
  • Purchase and search history;
  • Location-aware services, the physical location of your device in order to provide you with more relevant content for your location;
  • Information about your personal preferences, and interests; and
  • Communications with other users of Wiley’s services.

In order to access certain content and to make use of additional functionality and features of Wiley’s websites and services, we may ask you to register for an account by completing and submitting a registration form, which may request additional information.

If you choose to register and sign in by using a third-party account (such as your Facebook account), the authentication of your login is handled by the third party. Wiley will collect your name, email address and any other information about your third-party account that you agree to share with us at the time you give permission for your Wiley account to be linked to your third-party account.

Information We Receive from Other Sources

Wiley may receive information about you if you use any of the websites we operate or the other services we provide. We also work closely with third parties (including, for example, business partners and sub-contractors in technical, payment and delivery services; advertising networks; data and analytics providers; academic institutions; journal owners, societies and similar organizations; search information providers, and credit reference agencies) from whom Wiley may receive information about you.

Use of Your Information

Depending on how you interact with Wiley, Wiley may use your personal information in the performance of any contract or transaction we enter into with you, to comply with legal obligations, or where Wiley has a legitimate business interest. Legitimate business purposes include but are not limited to one or all of the following: providing direct marketing and assessing the effectiveness of promotions and advertising; modifying, improving or personalizing our services, products and communications; detecting fraud; investigating suspicious activity (e.g., violations of our Terms of Service, which can be found here) and otherwise keeping our site safe and secure; and conducting data analytics.

In addition, with your prior, explicit consent (where required), we may use your information in the following ways:

  • To provide you with information about products and services that you request from us;
  • To send you periodic catalogues from Wiley;
  • To provide you with information about other products, events and services we offer that are either (i) similar to those you have already purchased or inquired about, or (ii) entirely new products, events and services;
  • For internal business and research purposes to help enhance, evaluate, develop, and create Wiley websites (including usage statistics, such as “page views” on Wiley’s websites and the products therein), products, and services;
  • To notify you about changes or updates to our websites, products, or services;
  • To provide, activate, and/or manage our services;
  • For internal operations, including troubleshooting, data analysis, machine learning, testing, statistical, and survey purposes;
  • To allow you to participate in interactive features of our service; and
  • For any other purpose that we may notify you of from time to time.

Personal information will not be kept longer than is necessary for the purpose for which it was collected. This means that, unless information must be retained for legal or archival purposes, personal information will be securely destroyed, put beyond use or erased from Wiley’s systems when it is no longer required or, where applicable, following a request from you to destroy or erase your personal information.

Security

We will use appropriate physical, technical and administrative safeguards to protect your data.  Access to your personal data will be restricted to only those who need to know that information and required to perform their job function.  In addition, we train our employees about the importance of maintaining the confidentiality and security of your information.

Disclosure in Chat Rooms or Forums

You should be aware that identifiable personal information — such as your name or e-mail address — that you voluntarily disclose and that is accessible to other users (e.g. on social media, forums, bulletin boards or in chat areas) could be collected and disclosed by others. Wiley cannot take any responsibility for such collection and disclosure.

Updates to This Privacy Policy

Please note that Wiley’s Privacy Policy is reviewed periodically. Wiley reserves the right to update its Privacy Policy at any time without notice. Any changes to the Privacy Policy will be posted on this page and will become effective as of the Effective Date above. We encourage you to periodically review this page for the latest information on our privacy practices.

By clicking on the links below, you can see previous versions of this policy (beginning with the March 15, 2018 version) and a comparison reflecting changes to the terms.

Additional Information Regarding Children’s Privacy

If we ask a child age 13 or under to provide us with certain information such as the child’s full name, home address, email address, telephone number, age information or any other information that would allow someone to identify or contact the child, we ask for a parent or guardian’s consent for a child to provide that information. We may use the parent’s email address to seek the parent’s consent or notify the parent of his/her child’s online activities. We do not share the children’s information with outside third parties not bound by this Privacy Policy for their own marketing purposes. If you would like to review any personal information that we have collected online from your child, have this information deleted from our active servers, and/or request that there be no further collection or use of your child’s information or if you have questions about these information practices, you may contact us at privacyamericas@wileycom, or at John Wiley & Sons, Inc., Attention: Chief Privacy Officer, 111 River Street, Hoboken, NJ 07030.

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